Hydacon Chemtech LLP (“Hydacon”, “we”, “our”, or “us”) values the privacy of its users and is committed to protecting personal information collected through the Hydacon mobile application, website, and related services (collectively referred to as the “Services”).
This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you use our Services. By accessing or using the application, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide, including but not limited to:
Full name
Mobile number
Email address
User profile details
Referral or reward-related details
Payment or payout details (only as required for reward processing)
1.2 Automatically Collected Information
When you use our app, we may automatically collect:
Device type, brand, and operating system
IP address
App usage behavior (features accessed, time spent, interactions)
Log files, error reports, and diagnostic data
1.3 Location Information
We may collect approximate location data (city or state level) to improve service availability and compliance. Precise location data is collected only with user permission.
2. How We Use Your Information
We use collected information to:
Create and manage user accounts
Operate reward, referral, and engagement programs
Verify user identity and prevent misuse
Communicate important updates and support messages
Improve app functionality, security, and performance
Conduct internal analytics and research
Comply with legal and regulatory obligations
3. Data Sharing and Disclosure
We do not sell, trade, or rent personal information.
We may share limited data only:
With trusted service providers supporting app operations
When required by law or government authorities
To protect the rights, safety, and integrity of users and the company
All third parties are bound by confidentiality obligations.
4. Data Storage and Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. While we strive to secure your data, no system can guarantee absolute security.
Requests can be made via the contact details below.
6. Data Retention
Personal data is retained only as long as necessary to:
Provide services
Meet legal and regulatory requirements
Resolve disputes and enforce agreements
Data no longer required is securely deleted or anonymised.
7. Children’s Privacy
The Services are intended for users 18 years and above. We do not knowingly collect personal data from minors. Any such data identified will be deleted promptly.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be reflected on this page. Continued use of the Services after updates indicates acceptance of the revised policy.
9. Contact Information
For questions or concerns regarding this Privacy Policy, contact us:
